Joe Welinske is back in good health and will be coming to Chicago to present his original topic from this past fall!

User assistance (UA) continues to be an important element in software development. However, many of the activities traditionally performed by a person with a technical communication background are increasingly being absorbed into User Experience. In some respects, this is limited to a rebranding of skills to match evolving design philosophies. In other respects, design philosophies have evolved an expectation of very different skill sets to accomplish UA.

This session will provide a brief overview of the world of User Experience, describes the areas where user assistance plays an important role, and offers a discussion of what that means for today’s UA professionals as we move forward.

Even if you aren’t involved in user assistance or have a desire to be a UXer, you should come away with some nuggets about emerging values and skills.

 You will learn:

  • How the field of User Experience defines itself and its status in software development
  • How technical communication is viewed from the point of view of the UX field
  • What UA professionals can do to best develop their skills and market themselves within the UX field.

Join us on Thursday, January 26, at Roditys in Greek Town for a great presentation and an evening of good food and networking.

Register Now!


Thursday, January 26, 2017

6:00 – 6:30 pm – Registration & Networking
6:30 – 7:15 pm – Family-style dinner
7:15 – 8:15 pm – Program


Roditys – 222 South Halsted, Chicago, IL 60661

Greek Town – just an 8-minute walk from the train station


STC Chicago Members and STC Student Members – $10

Other STC Members – $20

Non-Members – $25.00

Family-style dinner, dessert, coffee, and soft drinks are included with registration.

*Attendees of the October Chapter meeting will be allowed to register for $10, regardless of STC status (an email will be sent to Oct. attendees with a special registration code).

About the Speaker:


Joe Welinske specializes in helping your software development effort through crafted communication. The best user experience features quality words and images in the user interface. The UX of a robust product is also enhanced through comprehensive user assistance. This includes Help, wizards, FAQs, videos and much more. For over twenty-five years, Joe has been providing training, contracting, and consulting services for the software industry.

Joe recently published the book, Developing User Assistance for Mobile Apps (Joe has given us a copy to raffle as a door prize at the meeting!). He also teaches courses for Bellevue College, the University of California, and the University of Washington.

STC Chicago members are eligible for a $400 discount off the cost of the ConveyUX conference in Seattle. Use the code STCCHICAGO:

STC Chicago members are eligible for a $50 discount off the cost of WritersUA West in Portland. Use the code STCCHICAGO:



Comments are closed.