Interviewing subject matter experts (SMEs) is an important skill that technical communicators need to master to do our jobs effectively.
This talk will include tips and tricks for all three stages of an interview — preparing, conducting, and following up. We will discuss how to use the principles of both journalism and technical communication for an efficient and productive interview — whether the interview is in-person, virtual, or asynchronous.
We will discuss:
- The 3 stages of an interview
- Preparing questions
- The “magic” question
- Virtual, asynchronous, and proactive interviewing
Resources for both technical communicators and SMEs will be provided.
Monday, November 13, 2023
12:00–1:00 pm CDT
STC Chicago members – FREE
Students – FREE
Non-members – $5
About the Speaker
Nicky Bleiel, is the senior information developer and content strategist at Innovative Systems. She is an STC Fellow and past STC president and has more than 20 years of experience writing and designing content for software products in a variety of industries.
Nicky is a popular speaker at many conferences, including the STC Summit, tcworld, WritersUA, CIDM, CPTSC, IEEE ProComm, and LavaCon. She also has been published in STC Intercom, tcworld magazine, ISTC Communicator, and more. See nickybleiel.com for a list of her talks and articles.
As always, special thanks to our chapter’s Friends of STC Chicago sponsors:
- The LavaCon Conference on Content Strategy and TechComm Management
- ProSpring Technical Staffing