August: Tech Comm as ROI

Join us on Aug 22 for STC Chicago’s kickoff meeting for the 2012-13 program year.

Tech Comm is underutilized in business. It is up to the Tech Comm community to change that. We have to show our value through profitability. Christopher Ward, from WebWorks, will show us how to do that.

Christopher will take a simple look at content creation workflow and how a technical expert can extend the process to include customer retention and company profitability. He will discuss how online Help and other customer facing content, when developed properly, transforms you and your team into a profit center for your company.

This kickoff meeting will be held on August 22 at Black Steer Charhouse in Elk Grove Village. The cost for STC members and students is only $15 (non-members $20), which includes your choice of non-alcoholic beverage and an appetizer buffet. Full meals and alcoholic beverages will be available for purchase, if you prefer.

About our speaker: Christopher Ward, Director of Sales at WebWorks, specializes in helping small teams accomplish big things by better aligning departmental processes with overall company strategies.

Christopher’s experience in strategy development began as an analyst for U.S. Army Intelligence and then later moved in to the corporate world, working at Dell computers. For over the last years years, he has been working for WebWorks and enjoying getting to know the Tech Comm industry. His diverse experiences allow him to recognize untapped potential in a company’s overall business strategy and helps them achieve that potential.

As always, there will be time for networking before and after the speaker presentation. This would be a great opportunity for a departmental outing – invite your co-workers and even your boss! Registration/check-in begins at 6:30pm and the presentation begins at 7:00pm.

Register now to join us.

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